FREQUENTLY ASKED QUESTIONS
- What are your hours?
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Studio business hours are as follows:
Monday- Friday 10:00am-6:00pm
Saturday & Sunday - Closed
Please allow 24-48 business hours to respond back to messages. Thank you again and we appreciate your time!
- Where are you located?
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Our Studio is location in the heart of Tamiami Airport
- Reservations
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We book sessions any where between 2-6 months in advance depending on the type of session you book.
Events are booked 6-12 months in advance.
We offer a few weekend slots per month. Weekend appointment are booked in advance 3-6 months. Studio high season Oct-Dec where weekends are not open due to Holiday and Event bookings.
- What payment options do you accept?
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We accept payment through the following merchants:
Zelle
Cash App
Venmo
- How long is the typical wait?
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Turnaround time for your gallery to be complete is 1-2 weeks from your session date. Events take 3-4 weeks from the even date. We love sharing teasers with our clients with in 1-2 days of your session. Once your gallery is ready, we will reach out to you on the next steps of what's included in your package.
- Do you have a cancellation policy?
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Cancellations are requested no later than 24 hour of your scheduled session. Deposit is non-refundable but can be used for a later date.